THE OPPORTUNITY: IDH is looking for Full-Time and Part-Time Retail Sales & Design Associates to join our expanding team at our Burlington store. As a Retail Sales & Design Associate, you are responsible for assisting customers during their time in the store, and providing exceptional customer service following their visit/purchase.

KEY ACCOUNTABILITIES:

• Provide the best experience to encourage clients to return by demonstrating sound knowledge of IDH products and services, and assist with finding the perfect pieces in their budget

• Effectively interact with customers on the floor, answering questions related to general design or specific product inquiries

• Ability to initiate follow-up contact with clients to build and develop a positive lasting relationship

• Participation in the development and execution of promotional activities and events

• Responds to customer’s needs and inquiries which may include customer orders with necessary follow-up, and execution of warranty claims

• Stays current with external and internal changes in the home furnishings and interior design environment

• Build a positive rapport with colleagues and potential/existing clients

REQUIREMENTS:

• Minimum 5 years of retail sales experience, preferably in the interior design/home furnishings or fashion industry with a demonstrated and proven success story

• Minimum high school diploma, post secondary education a strong asset

• Highly organized and self-motivated

• Demonstrated strong problem-solving, interpersonal and communication (written and verbal) skills

• Strong consumer/customer orientation, with an outgoing and helpful personality.

• Ability to work a flexible retail work schedule, including evenings and weekends

• Interior Decorator Certificate an asset

WHAT WE OFFER:

• Competitive wage + Incentive Programs

• Growth opportunities

• Company perks and employee events

We appreciate your interest in this opportunity; however, only those candidates selected for an interview will be contacted. All resumes are retained and treated confidentially for consideration against future opportunities.