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We're Hiring | P/T Retail Sales Associate

THE OPPORTUNITY: IDH is looking for Full-Time and Part-Time Retail Sales & Design Associates to join our expanding team at our Burlington store. As a Retail Sales & Design Associate, you are responsible for assisting customers during their time in the store, and providing exceptional customer service following their visit/purchase.


  • Provide the best experience to encourage clients to return by demonstrating sound knowledge of IDH products and services, and assist with finding the perfect pieces in their budget

  • Effectively interact with customers on the floor, answering questions related to general design or specific product inquiries

  • Ability to initiate follow-up contact with clients to build and develop a positive lasting relationship

  • Participation in the development and execution of promotional activities and events

  • Responds to customer’s needs and inquiries which may include customer orders with necessary follow-up, and execution of warranty claims

  • Stays current with external and internal changes in the home furnishings and interior design environment

  • Build a positive rapport with colleagues and potential/existing clients


  • Minimum 5 years of retail sales experience, preferably in the interior design/home furnishings or fashion industry with a demonstrated and proven success story

  • Minimum high school diploma, post secondary education a strong asset

  • Highly organized and self-motivated

  • Demonstrated strong problem-solving, interpersonal and communication (written and verbal) skills

  • Strong consumer/customer orientation, with an outgoing and helpful personality.

  • Ability to work a flexible retail work schedule, including evenings and weekends

  • Interior Decorator Certificate an asset


  • Competitive wage + Incentive Programs

  • Growth opportunities

  • Company perks and employee events

We appreciate your interest in this opportunity; however, only those candidates selected for an interview will be contacted. All resumes are retained and treated confidentially for consideration against future opportunities.

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