THE OPPORTUNITY: IDH is looking for Full-Time and Part-Time Retail Sales & Design Associates to join our expanding team at our Burlington store. As a Retail Sales & Design Associate, you are responsible for assisting customers during their time in the store, and providing exceptional customer service following their visit/purchase.
Provide the best experience to encourage clients to return by demonstrating sound knowledge of IDH products and services, and assist with finding the perfect pieces in their budget
Effectively interact with customers on the floor, answering questions related to general design or specific product inquiries
Ability to initiate follow-up contact with clients to build and develop a positive lasting relationship
Participation in the development and execution of promotional activities and events
Responds to customer’s needs and inquiries which may include customer orders with necessary follow-up, and execution of warranty claims
Stays current with external and internal changes in the home furnishings and interior design environment
Build a positive rapport with colleagues and potential/existing clients
Minimum 5 years of retail sales experience, preferably in the interior design/home furnishings or fashion industry with a demonstrated and proven success story
Minimum high school diploma, post secondary education a strong asset
Highly organized and self-motivated
Demonstrated strong problem-solving, interpersonal and communication (written and verbal) skills
Strong consumer/customer orientation, with an outgoing and helpful personality.
Ability to work a flexible retail work schedule, including evenings and weekends
Interior Decorator Certificate an asset
WHAT WE OFFER:
Competitive wage + Incentive Programs
Company perks and employee events
We appreciate your interest in this opportunity; however, only those candidates selected for an interview will be contacted. All resumes are retained and treated confidentially for consideration against future opportunities.